Little did zoom know, I was cancelling anyways lol planet fitness has a $25/month gym membership which includes tanning. Another thing, they continue to raise the pricing, yet don't even want to accommodate their clients. It's funny they do this, especially when they make out HUGE on customers that don't even use services all year, but pay for it, like myself. This is such a hard time for so many right now with inflation on the rise, and zoom Tan just keeps sticking the broom up their customers rears. Zoom Tan brings in MILLIONS a year, yet continues to hike the pricing up on their loyal customers. Be careful not to leave bad reviews, they will retaliate. Zoom Tan will ban you from services the moment you give them a bad review and exercise your freedom of speech. It appears zoom Tan is mad that I expressed myself on a review about how they take advantage of their customers. If you would like to reach out or respond, please email us.
#Zoom tan membership full#
You were just billed on 6/14 for your membership which we will provide a full refund for and will be in your account within 3-5 business days. We have received your multiple reviews on Google and have decided to end our business relationship with you at this time. ? BE SURE TO READ FULL REVIEW!!! So because I wrote reviews on Google regarding zoom Tan taking advantage of their customers, zoom Tan sent a text message to my phone this morning stating: "Good Morning Melissa, this is Zoom Tan. I am a microscopic organism in an ocean of members, and they refuse to allow $40+ to be waived. Apparently, rules are not meant to be broken in the Zoom Tan world. Who does that to someone who has temporarily fallen on hard times? They only referred to their "terms and policies".
That they were literally asking me to take food from my children's plates, and they advised me they would not cancel until I paid. It did not matter to them, in the least, that I did not have the money to pay it.
I was told to pay June, use the duration of my membership, THEN they would be happy to cancel my membership. My previous bank card was canceled (fraud), so June 5, 2023, payment was unsuccessful for them. I sent an email explaining my situation, asking them to please cancel my membership, they advised me they "could not" do that due to me having a balance. I attempted to cancel my membership June 6, 2023, due to losing over half my monthly income.
Have never missed my membership payments. I have been a Zoom Tan member for many years.
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